Protect
Your Clients
Protect
Your Colleagues
Protect
Your Company
Professional standards training and certification that turns policy into protection.
The Equality Act 2010 (updated 2024) places a clear duty on employers to take all reasonable steps to prevent sexual harassment. With further strengthening expected in 2026, including greater emphasis on protection from third-party harassment, organisations are under increasing pressure to demonstrate not just intent, but evidence.
The question is no longer “have you done something?” It’s “can you prove it’s working?”
Across high-risk and high-trust environments, from customer homes to corporate offices, we give your people absolute clarity on safe, professional conduct.
The Problem
- “It was only banter.”
- A comment that went unchecked.
- A boundary that wasn’t clearly defined.
- A policy that existed but wasn’t lived.
One inappropriate comment. One safeguarding failure. One complaint mishandled. One incident amplified online. The cost is human and commercial: legal claims, regulatory scrutiny, reputational damage and lost contracts.
What we do
We translate policy into practical behaviour through:
- Professional conduct training
- Sexual harassment prevention
- Safeguarding clarity
- Behavioural standards certification
Who we work with
Businesses where staff enter client homes or public spaces. Education settings responsible for safeguarding and statutory RSE.
Local authorities and public bodies requiring defensible standards.
Different sectors. One outcome: protection.
The Outcome
- Clear standards.
- Confident staff.
- Reduced exposure.
- Defensible compliance.
- Protected reputation.
Featured Client:
Comserv operates across multiple sites, with staff working in customer homes and public-facing environments where professional boundaries matter.
We delivered a tailored programme of professional standards training focused on preventing bullying, harassment and sexual misconduct across the organisation.
The programme activates Comserv’s Code of Conduct, clarifies behavioural expectations and strengthens confidence in challenging inappropriate behaviour, providing documented evidence of engagement and compliance.
See what Comserv had to say about our support on their website.
Impact
- Clearer behavioural standards across teams
- Increased reporting confidence
- Reduced risk exposure
- Stronger safeguarding and tender evidence
Hear from Richard Cooper, MD of Comserv
about how we supported his workforce
“The professional standards training and certification programme from Engendering Change really delivered in helping us protect our clients, our colleagues and our company from behavioural risk. What was less expected, but equally valuable, was the wider cultural shift it created across the business. It did not simply increase awareness or change individual behaviours, it helped shift attitudes, challenge accepted norms and create a more accountable culture throughout the organisation. The result has been genuine culture change, not just compliance.”
— Richard Cooper, MD Comserv (UK) Ltd
Recognised by:
Trusted by:
The Protection Team
Behavioural risk is not solved by training alone. It requires behavioural clarity, commercial discipline and HR governance.
In collaboration with: